Ford Steering Electric Power Assist System


View 31 Steering Electric Power Assist System Safety Reports

Ford Explorer 1998
Ford Motor Company
Safety incident date:
June 18, 2004
Location:
Aurora, CO

on 6/18/04 my family was in a rollover accident while on vacation in ny. my son was driving and swerved to avoid a car coming at high speeds. the steering became very loose and we rolled over. before rolling over, he tried to regain control and totttled left then tottled right and then flipped and landed on the hood. the three with minor injuries included cuts on hands from cladd, sprain neck and bruises.*ak

Vehicle was involved in a crash. 3 person(s) were injured. 0 person(s) died.Accident was reported to Police. Vehicle was purchased on June 30, 2001. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 6 cylinders. Ford EXPLORER 1998 Drive type:4WD. Fuel System:Fuel injection. Fuel type: gas. Ford EXPLORER 1998 Steering Electric Power Assist System Transmission Type: AUTO. Dealer's name: Best Sports . Dealer's city: Queens . Dealer's state code: NY.

Ford Escape 2002
Ford Motor Company
Safety incident date:
Apr 09, 2002
Location:
Gilbert, AZ

had been having a problem with a loud squeaking noise coming from the steering column when turning; checked the nhtsa service bulletins and found a bulletin from june 1, 2003 noting this same problem; check engine light was also on again; i made an appt at dealer to check out these issues (4/7/04). took vehicle in on 4/9/04. dealer found the following problems: noise was coming from the upper steering column because the wiring for the horn was pulled out and rubbing on the contact plate; additional noise found at lower end of steering column dealer deactivated the airbag system to remove and replace the steering wheel and contact; also found that they had to replace the steering column boot, which had to be ordered at the same time, a recall was issued for this vehicle regarding the power train control module; dealer performed the recall vehicle was in the shop from 4/9 - 4/14 and dealer had to pay for a rental car steering column boot was ordered and i had to take the vehicle back into the dealer on 4/23/04 to have them install it. after leaving the dealer on the 23rd, i realized that my horn, cruise control and left brake light were all inoperable, so i took the vehicle back into the dealer on 4/26/04. dealer found that the clock spring was not making contact, so they had to deactivate the airbag again to remove the steering wheel and replace the clock spring; for the rear brake light, the dealer had to replace the bulb element vehicle was in the dealer for two days and they had to pay for a rental car for me again, *ak

Mileage was 27 miles. Vehicle Identification Number (VIN):1FMCU031X2K. Original Owner. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 6 cylinders. Ford ESCAPE 2002 Drive type:RWD. Fuel System:Fuel injection. Fuel type: gas. Ford ESCAPE 2002 Steering Electric Power Assist System Transmission Type: AUTO. Dealer's name: Berge Ford . Dealer's city: Mesa . Dealer's state code: AZ.

Ford Explorer Sport 2001
Ford Motor Company
Safety incident date:
Dec 14, 2004
Location:
Cameron, NC

when tilting the steering wheel down it shuts everything off. then, when placing it back to the normal position everything comes back on, the brake lights/turn signals, and consumer hears an electrical buzzing inside the steering wheel.*ak

Mileage was 51000 miles. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Ford EXPLORER SPORT 2001 Drive type:FWD. Fuel System:Fuel injection. Fuel type: gas. Ford EXPLORER SPORT 2001 Steering Electric Power Assist System Transmission Type: AUTO.

Ford Mustang 2000
Ford Motor Company
Safety incident date:
Feb 15, 2005
Location:
Delhi, CA

power steering stopped working while consumer was driving. consumer was able to drive the vehicle home. however, no repairs had been made at this time.*ak

Mileage was 82000 miles. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Ford MUSTANG 2000 Drive type:RWD. Fuel System:Fuel injection. Fuel type: gas. Ford MUSTANG 2000 Steering Electric Power Assist System Transmission Type: AUTO.

Ford Windstar 2003
Ford Motor Company
Safety incident date:
June 06, 2005
Location:
Basking Ridge, NJ

our 2003 ford windstar began experiencing intermittent electrical failures. on may 27, after driving normally, we stopped for about 30 minutes. then the van stalled several times on a short trip. after another 10 minute stop, it operated normally again. several times during the next week, although the car did not stall, the power to the steering and brakes went out. we had an appointment with our local ford dealer to service the van on june 7. however, on june 6 the power systems failed, causing the car to crash into a road side mailbox. no personal injuries occured. nothing was done to correct the failure. at our expense, ford would have had someone look at the vehicle to see if they could determine the exact cause of the accident. we choose to deal with our insurance company instead. the car was totaled and repossessed by state farm insurance.

Vehicle was involved in a crash. 0 person(s) were injured. 0 person(s) died.Mileage was 25255 miles. Vehicle Identification Number (VIN):2FMZA52453B. Accident was reported to Police. Original Owner. Vehicle was purchased on Sept 16, 2003. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 6 cylinders. Ford WINDSTAR 2003 Drive type:RWD. Fuel type: gas. Ford WINDSTAR 2003 Steering Electric Power Assist System Transmission Type: AUTO. Vehicle Speed: 35 mph.

Ford Explorer 2005
Ford Motor Company
Safety incident date:
June 22, 2006
Location:
West Bloomfield, MI

i have a 2005 ford explorer eddie bauer which looses power steering control and braking ability at random. i have taken this vehicle into service at the dealership for repair but no satisfactory outcome is there. for the first problem of loosing the braking ability, the vehicle when started has no problems but after driving a short distance (few meters to up to a mile) the advance traction loss message is displayed in the message centre and the vehicle looses the ability to stop in the required stop distance. when applying the brakes, the pulsation is felt in the brake paddle and a screeching heard before the vehicle stops. then once the engine is turned off, and vehicle re-started, the message is reset and vehicle works fine. the second issue is that the vehicle while driving, at random gives the message in the display with an audio signal indicating oil pressure low, service engine soon and other lights in the display and rpm meter showing zero reading with loss of steering ability. there is no power assist to turn the steering whereas the engine is running and also vehicle accelerates if pedal is pushed. i have been into the dealership thrice but the problem is yet to be fixed from last 15 months. the control on the vehicle can be got back once the engine is switched off and restarted. i have resorted to putting the vehicle in neutral and let it roll and turn the engine off and then restart it and get the steering control back. i had left the vehicle at the dealership in oct 2005 for 10 days to diagnose and rectify but i was advised that problem has been reported to the authorities at ford but i am yet to hear back from the dealer or the oem. *nm

Vehicle was involved in a crash. 0 person(s) were injured. 0 person(s) died.Mileage was 5000 miles. Vehicle Identification Number (VIN):1FMDU74W85U. Accident was reported to Police. Original Owner. Vehicle was purchased on Jan 28, 2005. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 8 cylinders. Ford EXPLORER 2005 Drive type:4WD. Fuel type: gas. Ford EXPLORER 2005 Steering Electric Power Assist System Transmission Type: AUTO. Vehicle Speed: 45 mph. Dealer's name: Tom Holzer Ford . Dealer's telephone number: 248-474-1234 . Dealer's city: Farmington Hills . Dealer's state code: MI. Dealer's zipcode: 48335 .

Ford E-350 2006
Ford Motor Company
Safety incident date:
Sept 01, 2006
Location:
Woodland Hills, CA

dt*: the contact stated while driving 70 mph, the vehicle's engine power failed, but the radio still worked. power steering also failed causing the vehicle to side swipe a construction sign as the contact steered to the side of the highway, into a rest stop. no police report was filed. the vehicle restarted after 20 minutes and was returned to the rental agency. the agency was informed of the power failure. it was unknown if the service dealer or manufacturer were notified.

Vehicle was involved in a crash. 0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):1FBSS31LX6H. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 8 cylinders. Ford E-350 2006 Drive type:RWD. Fuel System:Fuel injection. Fuel type: gas. Ford E-350 2006 Steering Electric Power Assist System Transmission Type: AUTO. Vehicle Speed: 70 mph. Dealer's name: Lax Rent-a-car .

Ford Escape Hybrid 2005
Ford Motor Company
Safety incident date:
May 30, 2006
Location:
New Palestine, IN

2005 ford escape hybrid : electric power steering. power steering failed, while in a turn twice. and came within inches of hitting a wall, because it reverted to manual steering. if not for quick thinking and reflex's. i was a passenger and grabbed the wheel and wrestled it in the turn to avoid the wall. took it to the dealer and they acted like it was a no big deal. *jb

0 person(s) were injured. 0 person(s) died.Mileage was 1500 miles. Original Owner. Vehicle was purchased on Apr 20, 2005. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 4 cylinders. Ford ESCAPE HYBRID 2005 Drive type:4WD. Fuel System:Fuel injection. Fuel type: hybrid electric. Ford ESCAPE HYBRID 2005 Steering Electric Power Assist System Transmission Type: AUTO. Vehicle Speed: 35 mph. Dealer's name: Inskeep Ford . Dealer's city: Greenfield . Dealer's state code: IN.

Ford Focus 2004
Ford Motor Company
Safety incident date:
July 12, 2006
Location:
Bucharest, 00

dear sir, during a normal ride the steering was blocked-out. i was close to a crash. car is a ford focus c-max, and has electric steering system. two of my colleagues had the same problem with their cars around 30000 km (mine is 50000 km) and ford recommend "not to use the air conditioning system because the error appear more often". when my car had this problem ford just reset the computer and they said car is ok now. i ask if the problem will appear again, and answer was "if it appear we will change the module" . usual after such issue you have not the second chance to change it, and after crash is impossible to identify the error. i have papers printed from ford computer with the description of the error. *jb

0 person(s) were injured. 0 person(s) died.Mileage was 35000 miles. Vehicle Identification Number (VIN):WF0MXXGC4M4. Original Owner. Vehicle was purchased on July 07, 2004. Vehicle was using anit-lock brakes.Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford FOCUS 2004 Drive type:FWD. Fuel System:Fuel injection. Fuel type: diesel. Ford FOCUS 2004 Steering Electric Power Assist System Transmission Type: MAN . Vehicle Speed: 35 mph. Dealer's name: Ford Romcar . Dealer's telephone number: (0)213113999 . Dealer's city: Bucharest . Dealer's state code: 00. Dealer's zipcode: 010731 .

Ford Windstar 1999
Ford Motor Company
Safety incident date:
Nov 11, 2007
Location:
Nunda, NY

i own a 1999 ford windstar lx. i bought it used from a dealer, and it had less the 40,000 miles on it. in the past year, i have had to replace the rack and pinion, the front springs, struts, tie rods and power steering pump. i have spent well over $1,000 on repairs in the past year. i now am told that the wheel bearings need to be replaced. because of all these issues, i have been unable to drive my van for extended periods of time. i have two children who need to be driven to school and other events, and have been unable to do so when needed due to the constant issues with this van. i have researched it and know that this is a recurrent, consistent issue for these vans. ford should reimburse owners who have had to pay money for faulty equipment. *tr

0 person(s) were injured. 0 person(s) died.Mileage was 79000 miles. Vehicle was purchased on June 22, 2004. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 6 cylinders. Ford WINDSTAR 1999 Drive type:FWD. Fuel System:Fuel injection. Fuel type: gas. Ford WINDSTAR 1999 Steering Electric Power Assist System Transmission Type: AUTO. Dealer's name: Marketplace Chrysler . Dealer's city: Rochester . Dealer's state code: NY.

Ford Windstar 2000
Ford Motor Company
Safety incident date:
Mar 25, 2011
Location:
Medford, MA

tl* the contact owns a 2000 ford windstar. the contact stated that he received notification of nhtsa campaign id numbers: 10v385000 (suspension: rear:axle: non-powered axle assembly), 00v351000 (electrical system:wiring:interior/under dash) and 01v261000 (visibility: windshield wiper/washer: motor) and the vehicle was taken to the dealer for repairs. the vehicle was left with the dealer for over a month and once the vehicle was released to the contact, the power steering would abnormally pull the vehicle to the right. in addition, the windshield washer would only spray to one side instead of both. the anti-lock brake warning light was also illuminating on a consistent basis. the dealer was contacted and they advised him to junk the vehicle. the manufacturer was not contacted. the failure mileage was approximately 159,000.

Mileage was 159000 miles. Vehicle Identification Number (VIN):2FMZA5144YB. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle Speed: 0 mph.

Ford F-150 2006
Ford Motor Company
Safety incident date:
July 15, 2011
Location:
Jonben, WV

power steering failure, steering became hard at 10 and 2, replaced the ps pump, problem still exists but at 9 and 3 now, steering so hard while turning that it could cause a wreck. after reading online thinking now that it is in the steering shaft. many people have had the same trouble and says they lubricated the part and it got better. i just don't want to wreck while driving with my 4 children. would take it to ford but afraid they will say things are wrong that are not...don't want it to turn into a money gimmick. extremely hard to turn from dead stop. still trying to figure the problem out one part at a time....62,000 approx. *kb

Mileage was 62000 miles. Vehicle Identification Number (VIN):1FTPX14V46N. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 8 cylinders. Ford F-150 2006 Drive type:4WD. Vehicle Speed: 25 mph.

Ford Escape 2010
Ford Motor Company
Safety incident date:
July 18, 2011
Location:
Henderson, NV

2010 ford escape limited awd, build date 10-29-2009. power steering failed during left turn, nearly causing a sideswipe crash when the steering wheel would not return to straight ahead position. quick reflexes and braking prevented the crash. car had been running for about 5 minutes, outside air temperature was 106 degrees. after braking the power steering resumed normal functioning. *kb

Mileage was 32500 miles. Vehicle Identification Number (VIN):1FMCU9EG9AK. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 6 cylinders. Ford ESCAPE 2010 Drive type:4WD. Fuel type: gas. Vehicle Speed: 25 mph.

Ford E-250 2003
Ford Motor Company
Safety incident date:
July 20, 2011
Location:
Indianapolis, IN

loss of instruments in 2003 f250 diesel with 50,153 miles. fuse replaced by service center and instruments came on. 3 days later they went off while in 4 wheel low and the the engine stopped (battery's dead). i had no control over steering and went off the road. repair of damaged wiring in steering column fixed problem. this is a well documented problem on the web and known to the service centers i have contacted. if wiring is worn in a 50,000 mile truck i would think it probably will occur in similar models. the truck could have sustained severe damage and possibly resulted in injury. why no recall or at least notification of owners. *kb

Mileage was 50103 miles. Vehicle Identification Number (VIN):1FTNW21P03E. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 8 cylinders. Ford E-250 2003 Drive type:4WD. Fuel type: diesel. Vehicle Speed: 20 mph.

Ford Fusion 2011
Ford Motor Company
Safety incident date:
July 28, 2011
Location:
Voorheesville, NY

drove my brand new 2011 ford fusion with 5,000 miles on it on vacation. the trip was approx 400 miles. during the trip i drove the car, and one afternoon the service power steering light came on, and the advance track warning came on as well. by the time i made it back to the place i was staying the vehicle had no steering and had to be towed to the nearest ford dealer. it was returned to me the next day and the service manager said it was "all set", although when i drove away the steering still felt "off" to me. i was almost home from my trip and the lights lit up again, the car became increasingly difficult to steer, so even though it was saturday i drove it directly to a ford dealer near my home and left it there, by the time i parked it the steering was gone again. car is at ford dealer and i am waiting for a status. *kb

Mileage was 5900 miles. Vehicle Identification Number (VIN):3FAHP0GA8BR. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford FUSION 2011 Drive type:FWD. Fuel type: gas. Vehicle Speed: 45 mph.

Ford Escape Hybrid 2005
Ford Motor Company
Safety incident date:
Oct 06, 2011
Location:
Pasadena, MD

without prior notice or concern, the power steering system completely stopped working. upon examination by a ford dealer it has been determined that the power steering rack assembly and power steering control module simultaneously failed causing the issue. during routine driving at normal speeds this failure could cause a driver to lose full control of the vehicle due to the lack of adequate steering assistance. *kb

Mileage was 77112 miles. Vehicle Identification Number (VIN):1FMYU95H35K. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford ESCAPE HYBRID 2005 Drive type:FWD. Fuel type: hybrid electric. Vehicle Speed: 5 mph.

Ford Escape Hybrid 2008
Ford Motor Company
Safety incident date:
Jan 30, 2012
Location:
Pacoima, CA

i started the vehicle to leave my office at the end of the day and noticed a tugging sensation at the steering wheel. on the freeway, it seemed fine, but when i slowed to a stop i could feel it again. the next day, the power steering completely failed. it was like driving a tank. there were no warning lights on the dash display. my ford dealer replaced the electronic steering column at a cost of $1,374.40. the vehicle was no longer under warranty due to the mileage, but is only 4 years old. *kb

Mileage was 132624 miles. Vehicle Identification Number (VIN):1FMCU49H28K. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford ESCAPE HYBRID 2008 Drive type:FWD. Fuel type: hybrid electric. Vehicle Speed: 0 mph.

Ford Fusion 2011
Ford Motor Company
Safety incident date:
Apr 21, 2012
Location:
Elyria, OH

2011 ford fusion. consumer states safety issues with vehicle related to driver controls and distractions, battery failure and loss of electric power steering capability *tgw the consumer stated there was no warning that the steering was about to freeze while driving. the consumer also stated it was difficult to read the instrument panel. the headlight control was located in an inconvenient place, the obstruction of the left side plastic molding inside the steering wheel prevented a clear view of object. *jb

Vehicle Identification Number (VIN):3FAHP0HA1BR. Vehicle was purchased on Mar 26, 2011. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford FUSION 2011 Drive type:FWD. Fuel System:Fuel injection. Fuel type: gas. Ford FUSION 2011 Steering Electric Power Assist System Transmission Type: AUTO. Dealer's name: Elyria Ford . Dealer's telephone number: 440-366-3673 . Dealer's city: Elyria . Dealer's state code: OH. Dealer's zipcode: 44035 .

Ford Escape 2008
Ford Motor Company
Safety incident date:
Feb 20, 2013
Location:
Windsor, NJ

cpsc: i1320536a. 2008 ford escape. consumer stated these cars have power steering control issues. *ln the consumer stated the power steering control module, an integral part of the new electronic power assist steering system can malfunction without warning and the leave the driver without steering.

Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control.

Ford Fusion 2011
Ford Motor Company
Safety incident date:
Aug 26, 2013
Location:
Shelby Township, MI

vehicle was being driven to place of work. as the vehicle was attempted to be turned right into driveway the power steering completely failed and the driver nearly hit another vehicle which was exiting the business and the curb. brakes were applied sharply and every bit of the 120 lb female driver's strength was needed to manually steer the vehicle into the parking lot. the cluster desplayed two error messages; "power steering assist fault" and "service advancetrac." this was the fourth occurence of this type with this vehicle. in the three previous situations when the key was cycled off and back on after the steering failed it returned to operation upon restart. in this occurence multiple key cycles were completed without any change. dealer charge for repair was over $1600. *tt

0 person(s) were injured. 0 person(s) died.Mileage was 38400 miles. Vehicle Identification Number (VIN):3FAHP0JAXBR. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford FUSION 2011 Drive type:FWD. Fuel type: gas. Vehicle Speed: 25 mph.


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