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View 67 Equipment Mechanical Safety Reports

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Oct 28, 2002
Location:
Manassas, VA

i own a 1998 ford mustang cobra and it only has 36,000 miles on it. i bought the car july 18th 2002. i only had the car a short time before for some reason on the way home from work one day the car made some funny noises and of course it bent a rod. i called a couple of friends and one owns his own performance shop and said it happens very often with my 4.6l dohc engine. i noticed that sometimes the car would only rev upto about 4,000 rpm sometimes but yet the rpm red line is 7,000rpm but since i don't use it to race i didn't think much of it. well i am not too happy about this and ford said that it would cost me $3,500 to fix this problem. if it is happening so much why should i have to pay up to fix something that they put weak parts in.

Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Aug 01, 2001
Location:
Mclean, VA

at approx. 30000 miles the car had the first incident of not starting (aug. 2001). took it to auto shop and was told that this might be a one-time incident. about 1/2 year later the same thing happened. had it towed to auto shop, they could not find the problem and told me to call them if it happened again. then it happened again late 2002 and i took the car to another auto shop. they could not explain the reason either - everything seemed fine and after a while it started again and was running normally. it happened again late january 2003 and the car was towed to the latter auto shop. they replaced fuel pump and told me everything should be fine. late february 2003 the same thing happened again. the car is at the auto shop - they are trying to locate the problem. on and off it will start. all check dates - every 5000 miles - have been followed and the car has been well taken care of at all times. now, i am afraid of driving it - because i don't know when it is happening again. this is not acceptable, that at such low mileage i have to face this problem. *jb

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Ourisman Ford . Dealer's city: Rockville . Dealer's state code: MD.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
May 05, 2000
Location:
Gahanna, OH

i was driving and the transmission slip and then went out and now can't even drive it. *nlm

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Paydays Inc . Dealer's city: Columbus . Dealer's state code: OH.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Dec 18, 2002
Location:
Tacoma, WA

the dashboard heater vent buckled and popped my heater vent right off. *nlm

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was part original equipment.Dealer's name: Bill Pierre Money Mart . Dealer's city: Seattle . Dealer's state code: WA.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
June 16, 2003
Location:
Morro Bay, CA

spark-plug blew out of aluminum head on a 97' ford expedition with 155,000 mi. paid $4500.00 for a new "improved"re-built engine. spark-plug blew out again with 1,000 mi. on new engine. ford will not talk to us; we would like some answers as we were told the "improved" design addressed the problem of the spark-plugs only having three(3) threads holding it onto the aluminum head. *nlm

Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Paso Robles Ford .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
June 01, 2003
Location:
Cape Coral, FL

the iac valve in my 2000 gt mustang has gone bad. causing problems with idle and cold startup. this seems to be a problem all across the board with many mustang owners. this problem needs to be put into the light and a recall shoudl be made.*ak

Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Galloway .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
July 03, 2003
Location:
Perry, FL

ford company sold me a defunct engine, has 10,000 mile on the engine,that thay sold me. thay well not stan behine it. the dealer here in perry said that it was defunct, but could not help me becouse it was ford motor company warranty, not there. can you help me? thanks.*ak

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Dec 01, 2003
Location:
Chapel Hill, NC

i bought a 1991 ford explorer 1 1/2 years ago from a neighbor who said he was tired of putting brakes on it. since he had just done it again, i didn't expect any trouble for a while. 17,000 miles later, all brake pads, calipers etc., needed to be replaced again. it is averaging 20,000 miles on this vehicle. the mechanic said this model was "bad for pushing the pads off the shoes." while paying my bill, i noticed another similar vehicle on the rack getting the same thing done. is this an epidemic or am i just unlucky? i have contacted ford customer assistance and they say there are no recalls on this subject and nothing is wrong. right! vin is [xxx] i can't get this to send without entering something on the equipment pages which does not apply. please ignore. *la information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Dec 31, 2002
Location:
Elyria, OH

transmission went out on my 1999 windstar van ...has 61,300 miles on it....was putting it in drive from a stopped postion and heard a loud noise and almost sounded like explosion of sorts....like a backfire in muffler....does not go in drive at all....speedometer doesnt work when motor is revved ...*ak

Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Mike Bass Ford . Dealer's telephone number: 440-365-9300 . Dealer's city: Elyria . Dealer's zipcode: 44035 .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Jan 07, 2004
Location:
La Habra, CA

my 1999 f-150 5.4 ltr 4wd started making loud ticking noise @ 39,000 miles.took truck to burch ford from whom i purchased vehicle & they diagnosed ticking noise as a bad cat. cvrtr!!! they also advised me of leaking head gasket from (r)rear head and a repair cost of $3,200 w/ (12 mo./12,ooo mi.warranty !!! )on repair.when i picked up vehicle & started engine,the same loud ticking noise (only worse) was still there!!! burch ford & ford motor corp refused to even acknowledge problem or warranty their repair.while trying to get assistance, i drove vehicle bare min and aprox. 300 miles after the "repair",the engine blew # 3 spark plug out of (r) head like like a rocket & massive loss of power which nearly left me in direct path of a loaded semi truck !!!(thought i was going be crushed to death).i had truck towed back to burch ford & they faxed me a estimate of $3,200. more to replace head (now total is $ 6,400. from the two repairs!!!) and in bold print @ bottom of est. say's ....no warranty!!! vehicle needs new engine & neither the dealership or ford motor corp are willing to ohnor their original repair,or assist in this catastrophic problem that research shows has occuring by the hundreds on 4.6 ,5.4 & now many v-10 engines from 1996 to 2004........ (8 yrs.)!!! my truck is my pride & joy & with aprox. 39,000 miles on it,my $ 40,000.00 ride may be a total loss due to current book value & contraversial $$$$$cost of repair!!! this is my 6th ford vehicle(all of which were paid off in full 1-2yrs.early!!!)in the last 9 yrs.i've been a more than loyal ford customer,...but with blatent dissregard for their bread & butter,(loyal ford customers) ford seems to be for 8 yrs. now; grossly and w/o any remorse, far less than a loyal automobile manufacturer !!!...respectfully,...j.l. *ak

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Burch Ford . Dealer's telephone number: 562 691 3225 . Dealer's city: La Habra . Dealer's state code: CA. Dealer's zipcode: 90631 .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
May 25, 2004
Location:
Dayton, OH

i purchased my 2001 ford focus in october 2001. in april 2003, i had to get the front brakes, pads, shoes and rotors replaced. this is after i had always taken my car in for scheduled maintenance. i was told that none of this was covered. i was out of over $400. the same thing has happened again 13 months later. everything needs to be replaced. the majority of my driving is highway and i can't get an explanation from ford. i purchased a lemon. the switch also broke on my turn signals. it would not automatically turn off. this happen in feb. 2003. again, a year later, the same thing has happened. someone needs to look into this. *mr

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
June 26, 2004
Location:
Chicago, IL

my intake manifold cracked and found out that my car was on a recall for this problem but my year thunderbird has the same problems with other ford owners and found out that there was an upgrade in the manifold. so if there was a modification made in the manifoled why isn't ford recalling this part and why did i have to pay for their mistake? *ak

Vehicle was not using Cruise Control. was part original equipment.Dealer's name: Ford .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
May 08, 2004
Location:
Olyphant, PA

i own a 2001 ford taurus the car won't shift into gear is this problem going to be recalled? 23,000 miles same vehicle has 23,000 miles the egr valve has been replaced twice is this going to be recalled? *la

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Gibbons . Dealer's city: Dickson City . Dealer's state code: PA. Dealer's zipcode: 18519 .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Apr 08, 2003
Location:
Glenn Dale, MD

in april 2003, the transmission in my 95 ford explorer went bad. the problem presented itself by the overdrive light coming on and blinking. subsequently, the vehicle would not accelerate faster than 35-40 miles per hour. the problem was diagnosed as the transmission and it was replaced by cottman transmission. since that time, i have had to have my vehicle in the shop on at least 5 occasions for replacement of a "module" in the transmission. as of july 17, 2004, this "module" is continuing to fail causing the overdrive light to come on and continuously blink. when discussed with cottman, i was told that ford was aware of the defect of this item but would only continue to replace it and not replace the entire transmission. since i am a heavy interstate user, i am concerned that my transmission will fail while speeding along the interstate and cause an accident. *jb

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Oct 11, 2004
Location:
Covina, CA

to whom it may concern, own a 2000 ford focus zx3, i have had this car in for more repairs & recalls then i can count. the most recent visit to the dealer (colley ford, glendora, ca.) for a recall (program) and to have the brakes serviced was on 10/02/2004, i was told after 3 days that the clutch had a burnt smell, the battery had to be replaced, as well as the spark plug wires, some hose, and that the brake rotors would have to be turned (this is the second set of rotors on this car that has 37000 miles). please help me i am at the end of my rope with this car and don't know where to turn. i cant win with the dealer or ford motor company..... what should i do, what can i do? the fealer will not help & ford will not help. i still have not been able to have the car fit yet, im waiting to hear from the dealer. please help thank you for your time regards jeri williams 24/7 (626) 272-9518 . *ak

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Nov 11, 2004
Location:
Centennial, CO

after 15,000 miles on good year tires i had strange wear of all 4 tires. i went to the ford dealership burt ford 303-643-9020 and approved through ford all tires had been replaced. (this was bought new off of ford lot with goodyear tires) they stated the tires had coupled? bad tires and replace. 20,000 miles later the same thing happened all 4 tires and i was told by ford customer care, 1-800-241- ford, and burt ford that again it was the tires and again the new tires have started coupling. i feel this is the ford ranger 2001, 4 wheel drive, build defect that is making this happen. i at this time fear the vehicle has a major defect and this will make the truck unsafe and possibly cause loss of life. ford stated they checked front end only. they are not taking this as a real issue and have now placed me and my family in danger. *jb

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Burt Ford . Dealer's telephone number: 303-643-9020 . Dealer's city: Aurora . Dealer's state code: CO.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Oct 27, 2004
Location:
Howell, NJ

1.events leading up to the failure -on more than one occasion while having my car at the dealer while in warranty i made note to the service individual,that some thing felt wrong when my car would shift in to another gear while moving .nothing was ever found wrong or any documentation was made. 2.failure and its consequences-as my vehicle reached 43,900 miles my transmission started to shift even more harder and sometimes would not go in to gear.the rear would vibrate to the point where it shook the vehicle hard. 3.what was done to correct the failure-when vehicle was taken to the dealer it was quickly brought to my attention that my vehicle was out of waranty and after diagonosing the problem that the trans assy solenoid had to be replaced. i had no choice but to fix this problem because the vehicle was up on a lift . this cost me a total of $976.91. i feel that i was led on until my warranty expired and that ford should covered the cost of this problem because this is a fairly new vehicle and it was not my fault that this part went bad.this part should be recalled.*ak

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Larson Ford . Dealer's telephone number: 732-363-8100 . Dealer's city: Lakewood . Dealer's state code: NJ. Dealer's zipcode: 08701 .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Nov 30, 2004
Location:
Baton Rouge, LA

vehicle fire sustained on 2001 ford focus after replacement of a valve gasket cover at hollingsworth richard ford in baton rouge louisiana. following replacement of gasket, smoke was noted from the hood. dealer service representative stated that smoke was due to a cleaning solvent used after servicing the vehicle and should stop in about two days. the following day (after service), the vehicle caught on fire where the fire had to be extinguished by the local fire department. my son and i were in the vehicle and bearly escaped before the front of vehicle was engulfed in flames. report has been filed with dealer who told me that this was a matter that should be handled by the insurance. ford dealer showed nor indicated their acceptance of any liability regarding this issue. research has indicated many customer complaints of vehicles fires centered around this year of focus.*ak

Vehicle was on fire. Accident was reported to Police. Vehicle was not using Cruise Control. was not part original equipment. Dealer's name: Hollingsworth Richard Ford . Dealer's telephone number: (225) 923 8777 . Dealer's city: Baton Rouge . Dealer's state code: LA. Dealer's zipcode: 70806 .

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Dec 04, 2004
Location:
Germantown, TN

the key will not turn in the ignition. ignition had to be replaced. this is the third time it has happened, and i had to have it towed each time.*ak

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Dec 27, 2004
Location:
Dearborn, MI

i own a 2000 ford focus. the wheel bearings have been replaced 3 times. it appears that they will fail every 20,000 miles. i have notified ford motor co. and they have advised me that they cannot help at this time. i assumed when i purchased this car that it was safe and reliable. i am sorry to say that i was wrong. i find it hard to believe that any car in michigan would need to have the wheel bearings replaced every 20,000 miles. the first failure occurred before the recall when my daughter was driving the car. the tire was shaking and almost fell of the car. the second failure occurred during the recall. the third failure occurred when my daughter noticing a loud humming from the rear of the car. i have contacted ford motor co. customer care center twice and they have informed me that due to the mileage of the car (68,000) that they are unable to help me at this time. i advised them that the repair was only 20,000 miles old. they advised me that this does not matter to them. if ford had correctly fixed the problem, in my mind, it should not occur again every 20,000 miles. if ford is just replacing the part with the original design part, it will continue to fail. i would hate to see a death occur because this design flaw was not fixed correctly. ford is also stating that we must pay for the repairs because we did not 'pay' for the extended warranty. thank you.

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was part original equipment.Dealer's name: Jack Demmer . Dealer's telephone number: 313-274-8800 . Dealer's city: Dearborn . Dealer's state code: MI. Dealer's zipcode: 48124 .


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