Ford Equipment Electrical Navigational System(global Positioning System)


View 14 Equipment Electrical Navigational System(global Positioning System) Safety Reports

Ford Air Bag Switch 9999
Ford Motor Company
Safety incident date:
Jan 27, 2005
Location:
Elberfeld, IN

i recently rented a ford taurus from hertz with "never-lost" gps system. hertz has mounted the unit on a metal bracket coming out from under a center instrument panel and extending left into the passenger foot well area. this is a ridged piece of metal that during an accident is highly likely to cut a passenger knee cap or leg. these units were previously on a flexible stalk. i advised the agent upon return of the vehicle but wonder if it will be followed up.*ak

0 person(s) were injured. 0 person(s) died.Vehicle was not using Cruise Control. was not part original equipment.

Ford Explorer 2003
Ford Motor Company
Safety incident date:
May 21, 2007
Location:
Finksburg, MD

the message center on 2003 ford explorer can't be seen in daylight causing a very dangerous situation while driving and trying to read the compass , mileage, miles /gal, any readout of the auto. almost caused my wife and i to run off the road while trying to read the compass. night reading is fine, but daylight is terrible.. this situation should be fixed by ford before someone gets killed trying to read the message center in daylight. *tr

0 person(s) were injured. 0 person(s) died.Mileage was 65500 miles. Vehicle Identification Number (VIN):1FMDU74K23Z. Original Owner. Vehicle was purchased on Sept 15, 2003. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 6 cylinders. Ford EXPLORER 2003 Drive type:4WD. Fuel System:Fuel injection. Fuel type: bifuel. Ford EXPLORER 2003 Equipment Electrical Navigational System(global Positioning System) Transmission Type: AUTO. Vehicle Speed: 55 mph. Dealer's name: Len Stoler . Dealer's telephone number: 410-356-7000 . Dealer's city: Owings Mills . Dealer's state code: MD. Dealer's zipcode: 21117 .

Ford Explorer 2002
Ford Motor Company
Safety incident date:
Sept 25, 2005
Location:
Sacramento, CA

2002 ford explorer rear differential clutch part failure. consumer wants assistance from ford to cover the repairs. *nj the consumer stated numerous parts failed on the vehicle. those failures included: the differential compass, hvac blower motor, one of the rear window lift motors and one of the seals on the rear differential failed. *jb

Vehicle Identification Number (VIN):1FMZU73E62Z. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 6 cylinders. Ford EXPLORER 2002 Drive type:4WD. Fuel System:Fuel injection. Fuel type: gas. Ford EXPLORER 2002 Equipment Electrical Navigational System(global Positioning System) Transmission Type: AUTO.

Ford Flex 2009
Ford Motor Company
Safety incident date:
Oct 31, 2008
Location:
Eella, IA

tl*the contact owns a 2009 ford flex. the contact stated that the navigation system in his vehicle makes a high pitched noise when changing the controls. the dealer replaced the power amplifier, but the failure still persists. the failure occurred intermittently and could not be duplicated at the dealer. the failure mileage was 4,200 and current mileage was 9,000.

0 person(s) were injured. 0 person(s) died.Mileage was 4200 miles. Vehicle Identification Number (VIN):2FMEK63C19B. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle Speed: 0 mph.

Ford Explorer 2012
Ford Motor Company
Safety incident date:
Nov 01, 2011
Location:
Irwin, PA

tl* the contact owns a 2012 ford explorer. the contact stated that touchscreen of the navigational system malfunctioned. the vehicle was taken to the dealer who but they advised that the failure could not be corrected. the manufacturer was notified of the failure who advised that a remedy for the failure was not available. the vehicle was not repaired. the vin was unavailable. the failure mileage was 1,450.

Mileage was 1450 miles. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle Speed: 0 mph.

Ford Fusion 2011
Ford Motor Company
Safety incident date:
Dec 03, 2011
Location:
Newburgh, NY

this car was purchased on june 27,2011. on december 3, the on board navigation system was used for the first time. if i was aware of the road interstate 84 that i was traveling, if i had not know interstate 84 the on board system would have had me make a turn where there was none. after a return to the dealer, a call to ford and a call to the manufacture of the system that ford is installing all three insist it is up to date. this defect is going to lead to fatality if someone does follow the on board navigation system. the system also could not find the address of my destination. i checked with the establishment that i was going to and they said that their address was changed five years ago. there i believe that the system that ford is selling is many years out of date. *tr

Vehicle Identification Number (VIN):3FADP0L32BR. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Fuel type: bifuel. Vehicle Speed: 55 mph.

Ford Edge 2011
Ford Motor Company
Safety incident date:
July 03, 2011
Location:
Cudahy, WI

the navigation is probably the most user unfriendly unit we have ever used and have written three times to correct the bad information in it; i.e. takes you to the wrong location. a navigational system that cannot be trusted is worse than not having one at all. there are many problems with this navigation system in addition to the other ¿sensor safety goodies on this vehicle. the bliss is a safety hazard; worthless. my sync system keeps blanking out (referred to by everyone as the ¿black screen) or a screen that locks up and will not perform any function whatsoever. when researching this vehicle i found information on this problem as early as 2008. i printed all the information to show the salesman. i handed him 40 pages of information on the ¿black screen and asked if this is still a problem he said no. we purchased the 2011 ford edge limited with all the goodies. now and since the last round we experienced the ¿locked screen again which required another trip to our ford dealer. by the way we received no paper work on the repair. we have over 15k miles on the vehicle now and have had experienced this problem numerous times. the navigation and the bliss systems are not only worthless but safety hazards. a $42,000 mistake?? shame on ford for continuing on selling this product and our government for letting them do so - ever wonder why the consumer lost their faith??? ford - really? *tr

Mileage was 5800 miles. Vehicle Identification Number (VIN):2FMDK3KC7BB. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 6 cylinders. Fuel type: gas. Vehicle Speed: 55 mph.

Ford Explorer 2011
Ford Motor Company
Safety incident date:
Dec 03, 2012
Location:
Huntington Station, NY

2011 ford explorer. consumer writes in regards to issues with a "my ford touch" voice activated system. *tgw the consumer stated the "my ford touch" is a voice or touch screen activated system that controlled entertainment, climate, navigation and hands free cell phone functions. when the system stopped working, there was no control over any of the aforementioned devices. the consumer had to take the vehicle to the dealer three times, because of the malfunctioning system. a typical problem was the system locking up, the screen would freeze and there was no control over the heater/air conditioner or radio volume. usually after 10-12 minutes the screen would go blank and a message appeared that read performing schedule maintenance. when the system was finally restored, everything worked again. sometimes when using the navigation to find an address, the car icon would wander off the prescribed route even though the consumer was driving the prescribed route. when that happened, the screen would often display a large yellow question mark. the first time the consumer visited the dealer, they flashed the memory. it helped, but it still failed, at times. the second time, he returned to the dealer, they installed an updated program from ford that was supposed to correct the problems. but, as time went on, the new program started to fail in a similar way as the old program. the last time, the consumer visited the dealer, they did a master reset by disconnecting the battery, thereby removing all power from the system and rebooting it when the battery was reconnected. the dealer informed the consumer, he could also pull fuse 29 and put it back in again. however, the consumer stated he was not able to reach the fuse, as it was tucked way up under the dashboard, but even if he could reach it, it wouldn't fix the defective software provided by ford and microsoft. disconnecting the battery didn't fix the problem, it only rebooted the computer and eventually, the problem would return. *jb

Original Owner. Vehicle was purchased on Apr 01, 2011. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Dealer's name: Syosset Ford Lincoln Mercury . Dealer's telephone number: 631-271-6745 . Dealer's city: Huntington Station . Dealer's state code: NY. Dealer's zipcode: 11746 .

Ford Escape 2013
Ford Motor Company
Safety incident date:
July 11, 2012
Location:
Chesapeake, VA

the myfordtouch system with navigation is unsafe. due to continuous software and hardware errors, the large video screen is distracting to the driver. phone does not sync from time to time, navigation does not acquire gps signal or vehicle position is incorrect. many problems with bluetooth and usb integration, too many to list here. when glitches occur, the screen often goes completely blank, showing nothing at all. i have had my escape in for service three times for these problems. my spouse complains when she rides in the car that i am distracted by continuous errors of the mft display. problems with mft system have also been noted by consumer reports. i will take advantage of the lemon law to correct this unsafe situation with my vehicle. *tr

0 person(s) were injured. 0 person(s) died.Mileage was 1000 miles. Vehicle Identification Number (VIN):1FMC U9H 99. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle Speed: 25 mph.

Ford Expedition 2013
Ford Motor Company
Safety incident date:
Nov 29, 2012
Location:
White Stone, VA

the gps has not worked properly from day one. i have had it to the dealer on four (4) trips and the problem with the gps has not been corrected. the software is current but it direct one to turn where there is no road and cancels before you reach the site programmed into the gps. i currently have 6000 miles on the vehicle i purchased in november 2012 and no correction of the gps. *tr

0 person(s) were injured. 0 person(s) died.Vehicle Identification Number (VIN):MJK2A5XDEF1. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control.

Ford Fusion 2013
Ford Motor Company
Safety incident date:
May 27, 2013
Location:
Ann Arbor, MI

it's a complaint i have with the ford sync system. i have this issue pretty much since the first week i had my car. however, things just get worst today. normally, the navigation delays about couple minutes before working; however, this time my ford navigation system just doesn't work for more than 40 mins....well, a 798 navigation performance even worse than a cheap garmin navi.... and i am not in city, i am at an i-696 exit near by farmington hill...and things get even worse is sync system also crashed for more than 5 mins until everything is back online... ford please fix this as soon as possible. the google map on iphone even navigate better then your 798 navigation. and thank you for your stupid navigation system, i have to spend 40 mins waiting while i am hungry during the dinner time..... *tr

0 person(s) were injured. 0 person(s) died.Mileage was 4750 miles. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control.

Ford C-max Hybrid 2013
Ford Motor Company
Safety incident date:
July 11, 2013
Location:
El Derado Hills, CA

tl* the contact owns a 2013 ford c-max hybrid. the contact stated that while driving 70 mph, the navigational system failed to provide proper directions. the vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. the manufacturer was notified. the vin was not available. the approximate failure mileage was 5,000.

0 person(s) were injured. 0 person(s) died.Mileage was 5000 miles. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control.

Ford Edge 2012
Ford Motor Company
Safety incident date:
Apr 05, 2012
Location:
Long Beach, CA

2012 ford edge. consumer writes in regards to several safety problems and seeks financial compensation or vehicle replaced. *smd the consumer stated the my touch screen would go black, and lock up. also, the brakes did not engage, which resulted in an accident. the problem was determined to be the brake booster. the vehicle showed a front collision system fault, the navigation was stuck. also, when the consumer shut the vehicle off, a shift to park signal illuminated on the dashboard display, and she was unable to turn off the light in the vehicle. updated 03/27/14

Vehicle was involved in a crash. Vehicle Identification Number (VIN):2FMDK4KC4CB. Vehicle was purchased on Mar 31, 2012. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 6 cylinders. Ford EDGE 2012 Drive type:AWD. Fuel System:Fuel injection. Fuel type: gas. Dealer's name: Cerritos Ford . Dealer's telephone number: 562-405-3600 . Dealer's city: Cerritos . Dealer's state code: CA. Dealer's zipcode: 90703 .

Ford Fiesta 2014
Ford Motor Company
Safety incident date:
Mar 03, 2014
Location:
Washington, DC

2014 ford fiesta. consumer writes in regards to navigation system defect. *smd the consumer stated when the vehicle was in motion, the commands and information could not be entered into the system using the touch screen. the system was designed so that oral commands or instructions could be made. however, the system did not understand oral destinations. *jb

Vehicle Identification Number (VIN):3FADP4GX0EM. Vehicle was not using anit-lock brakes. Vehicle was not using Cruise Control. Vehicle had 4 cylinders. Ford FIESTA 2014 Drive type:FWD. Fuel System:Fuel injection. Fuel type: gas.


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