Acura Service Brakes, Hydraulic Power Assist

View 1 Service Brakes, Hydraulic Power Assist Safety Reports

Acura Rl 2005
Honda (american Honda Motor Co.)
Safety incident date:
Apr 05, 2005
Glen Rock, NJ

after informing the acura service center about 3 months prior to the accident that the brakes were not functioning properly on 2 separate occasions, and being reassured that there was nothing wrong with the brakes, i rear-ended another car on april 5 because the brakes failed again. acura refused to run a computer check on the car or to send anyone from california to inspect the car. the dealer service center had initially told me that they would have someone from california come to inspect the brakes after the accident. they told me that they checked the brakes by driving the car and that they were okay. they repeatedly told me that they would not do any further tests pertinent to my complaint unless the car insurance company requested that this be done. i spoke with several people at metlife, (our insurance company), and they told me that they do not make such requests. we should ask the manufacturer to run further testing. i again spoke with acura service and the customer service center in california ,(on several occasions), and was told they would not run any further testing of the brakes. they again stated that the brakes were fine, and that we should pick up the vehicle. to date, we have not picked up the vehicle because we are afraid that the vehicle is not safe to drive. the dealer has had the car sent to an auto body shop. this car is a leased vehicle. repeatedly i asked for a written report regarding what was checked and found with brakes failures in these occasions, but no answer was received from acura. *ak

Vehicle was involved in a crash. 0 person(s) were injured. 0 person(s) died.Mileage was 8256 miles. Vehicle Identification Number (VIN):JH4KB16555C. Accident was reported to Police. Vehicle was purchased on Oct 28, 2004. Vehicle was using anit-lock brakes.Vehicle was using Cruise Control.Vehicle had 6 cylinders. Acura RL 2005 Drive type:AWD. Fuel System:Fuel injection. Fuel type: gas. Acura RL 2005 Service Brakes, Hydraulic Power Assist Transmission Type: AUTO. Vehicle Speed: 30 mph. Dealer's name: Park Avenue Acura . Dealer's telephone number: 201 587 9000 . Dealer's city: Maywood . Dealer's state code: NJ. Dealer's zipcode: 07607 .

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